Make a return
Refund policies
All products may be returned within 14 days, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please note that return shipping costs must be covered by the customer.
To return an item, please follow the instructions here: https://returns.reveni.io/mamba-studios
Return Policy for 2-for-1 Promotion
If you placed your order using our 2-for-1 promotion, please keep the following in mind:
-
To receive a refund, both pairs must be returned together and in their original condition. If only one is returned, no refund will be issued, as the second pair was received as a gift.
-
For larger promo orders (3, 4, 5+ sunglasses), you can return part of the order, but we’ll recalculate the refund based on the full price of the sunglasses you’re keeping. For example: If you keep only one pair, we will deduct the full retail price of that model and refund the rest.
Important: The refund amount shown in the return portal (Reveni) may not match the final amount.
Thanks for understanding — we want everyone to enjoy our promos fairly 💛