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Shipping

The courier companies we work with are DHL (Worldwide) and DPD (Europe).

 

Shipping

Spain, Portugal & Andorra:

  • Shipping: EUR 1,90 (free on orders over 69€)

 

Europe (except UK and Greece)

  • Shipping: EUR 2,90 (free on orders over 69€)

 

Europe (UK and Greece)

  • Shipping: EUR 3,90 (free on orders over 69€)

 

America (Canada, the United States and México)

  • Shipping: EUR 3,90 (free on orders over 69€)

 

Asia / Oceania (Australia, China, Korea, Japan, India, New Zeland, Taiwan, Thailand)

  • Shipping: EUR 3,90 (free on orders over 69€)

 


ERRORS IN ADRESSES

The client is responsible for the veracity of the address information provided. In the event that there is an error in the address —in whole or partially— and a second shipment is required, the customer will be responsible for the shipping cost that second delivery may incur.


DELIVERY FAILURE

If, after two attempts, delivery of your parcel becomes impossible, we will try to find a safe place to leave it, and we will also leave a note to let you know where your package is and how to pick it up. If you are away from the place of delivery at the convened time, please contact us to agree on another delivery date.

If, 15 days after your parcel is available for delivery, the package has yet to be delivered for reasons not attributable to us, we will understand that you want to cancel the agreement, which will be terminated. Following that termination, we will refund you the price paid for these products as soon as possible, and within a maximum of 30 days from the date, we will terminate the agreement. In such a case, we will be authorized to charge you the transportation costs arising from the shipping and termination costs.